Privacy Policy

FOOT POSTURE CENTRE respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by FOOT POSTURE CENTRE. Please note that, FOOT POSTURE CENTRE reviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how FOOT POSTURE CENTRE collects and uses personal information. By using our web site, you consent to the collection and use of your personal information by FOOT POSTURE CENTRE as explained below.

You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you an access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data ("User Information"). When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list.

What Information We Collect and How:

Foot Posture Centre collects a vast range of personal information about their patient, clients and prospective clientele that may include the following:

·        Name

·        Date of birth

·        Mailing and street address

·        Email address

·        Contact numbers

·        Health fund details

·        Medicare card number

·        Medical history

·        Occupation and employer

·        Lifestyle and hobbies

·        Bank and credit card details

·        Details of products you have purchased both online and in person from our clinics; and

·        Any information that relates to you, that you provide to us directly through our website, email, written letters and phone conversations.

We collect your personal information directly from you through the following methods:

·        New patient form

·        Purchase over-the-counter or online products

·        Online enquiry through our website

·        Enquiry or complaint

·        Incoming call list

·        Enter a competition

We may also collect personal information from third parties, such as:

·        Third party government agencies (like the Department of Veteran Affairs and Medicare)

·        Private health insurers

·        Solicitors, lawyers and worker’s compensation companies; and

·        Medical professionals (such as general practitioners, allied health professionals, specialists etc).

We intend to use such information for purposes of supporting your and your employers relationship with FOOT POSTURE CENTRE by designing a web site content that is suitable to your needs and alerting you to new product and service offerings as they become available. This User Information may be retained by FOOT POSTURE CENTRE to verify compliance with the agreement between FOOT POSTURE CENTRE and your employer, to keep track of the domains from which people visit us, to create a user profile to better serve you and your employer, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know and we will not use that information for such purpose. However, please do not submit any User Information if you are less than 18 years of age.

FOOT POSTURE CENTRE does not sell, trade or transfer User Information to third parties. However, we may share User Information with our PARTNERS for marketing, advertising or product/service offering purposes. For example, we provide User Information to our PARTNERS for direct emailing of our newsletters, online surveys or notifications on FOOT POSTURE CENTRES Offerings to our viewers. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested; we respond to a court order or you violate our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for FOOT POSTURE CENTRES Offerings, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

The accuracy and security of the User Information is important to FOOT POSTURE CENTRE. Currently, you may review and request updates to your User Information retained by contacting FOOT POSTURE CENTRE. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. FOOT POSTURE CENTRE is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorised access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.

Access to certain content on our web site may be allowed under a written agreement between you or your employer and FOOT POSTURE CENTRE and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain FOOT POSTURE CENTRE web pages containing certain confidential information, products, services, or promotional offers ("FOOT POSTURE CENTRE Offerings"). By accessing and using our protected and secured web site(s), you agree to maintain the confidentiality of the username and password you selected to access such site(s) and consent to our Terms of Use.

FOOT POSTURE CENTRE uses "cookies". A cookie is a small data file that a web site can transfer to a visitor's hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your web browser (Microsoft Internet Explorer or Netscape Navigator) to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured web site(s) may require the use of cookies, which you must enable only cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our web site even without accepting a cookie.

FOOT POSTURE CENTRE website provides links to other third party websites. Even if the third party is affiliated with FOOT POSTURE CENTRE through a business partnership or otherwise, FOOT POSTURE CENTRE is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.

Please also see our Terms of Use which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire FOOT POSTURE CENTRE website.

If you have any questions or comments about the management of your personal information or want to opt out of receiving information from us, we can be contacted through:
Foot Posture Centre – Forest Hill
99 Mahoneys Rd Forest Hill Vic 3131: Ph: 03 9877 0056
Foot Posture Centre – Ivanhoe
217 Upper Heidelberg Rd Ivanhoe Vic 3079: Ph 03 499 2006
Email: [email protected]
Updated 23-NOV-2018 12:00 PM